1. Coverage and Duration

All products purchased from iRivax.xyz are covered by a standard 1-year warranty from the date of purchase, unless otherwise stated. This warranty covers defects in materials and workmanship under normal use and conditions.

What’s Covered:

  • Manufacturing defects in materials or workmanship.
  • Hardware malfunctions or failures due to faulty manufacturing.
  • Missing or defective parts that were included in the original packaging.

What’s Not Covered:

  • Damage caused by misuse, accidents, or abuse (e.g., dropping, exposure to extreme temperatures, etc.).
  • Normal wear and tear (e.g., battery depletion, cosmetic damage).
  • Products that have been modified or altered in any way.
  • Damage caused by unauthorized repairs or third-party services.
  • Loss or theft of the product.
  • Any damage resulting from external factors such as power surges, fire, water, or flood.

2. Warranty Claims Process

If you believe your product is defective and covered by this warranty, please follow the steps below to initiate a claim:

  1. Contact Us: Reach out to our customer service team at

    or via our website’s contact page. Provide the following information:

    • Proof of purchase (e.g., order number or receipt).
    • A description of the issue or defect you are experiencing with the product.
    • Photos or videos of the product and the issue (if applicable).
  2. Assessment: After receiving your warranty claim, our team will review the information and may request additional details to assess the issue. If necessary, we may ask for the product to be returned for inspection.
  3. Resolution: If the product is found to be defective under the terms of the warranty, we will offer one of the following solutions:
    • A replacement product of the same model or an equivalent product.
    • A repair service, if feasible.
    • A full refund, if a replacement or repair is not possible.

3. Return and Shipping Costs

  • Shipping Costs for Returns: If your product is covered under warranty, we will provide you with instructions for returning the item to us. The return shipping costs will be covered by iRivax.xyz.
  • International Customers: For customers outside of the country of purchase, shipping costs for warranty claims may be the responsibility of the customer, depending on the nature of the claim.

4. Limitation of Liability

Our liability under this warranty is limited to the repair, replacement, or refund of the defective product. iRivax.xyz is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product.

5. How to Contact Us

If you have any questions about our warranty policy or need assistance with a claim, please contact our customer support team:

6. Legal Rights

This warranty provides you with specific legal rights, and you may also have other rights that vary by jurisdiction. This warranty does not affect any consumer rights that are available to you under local laws.

7. Changes to Warranty Policy

iRivax.xyz reserves the right to update or change this warranty policy at any time without prior notice. Please check this page periodically for updates.